Delivery Information

Malaysia only

Courier service -

  • Poslaju - delivery range between 2 to 4 days
  • Kangaroo Courier Service - delivery range between 3 to 7 days

Delivery

·         Delivery will be made within 24 hours of order and payment is received, within working hours from Monday to Friday.

·        For Poslaju delivery, please allow 2-3 days for Peninsular Malaysia and 3-5 working days for Sabah and Sarawak for the reception after the order and payment confirmation is made and for Kangaroo Courier service will take between 3 to 7 days

·         Make sure the information is correct and there should be a recipient to sign a confirmation of receipt of your order. This is to ensure that your order arrives on time. Delays due to this problem is not our responsibility.

·         If the goods can not be delivered due to no recipient or other reasons, please use tracking references number given by us and contact courier service to arrange new delivery date.

·         Please notify us via telephone before 1 pm for any changes. We will not entertain any changes after goods are delivered.

·         We have take all neccessary action to make sureyour order is in good condition upon delivery. Please make sure your order is received in good condition.

·         If goods are damaged during delivery, we will be responsible. Please contact us within 2 days after receipt of the goods. The goods must be returned to us. We will not entertain any complaint made after 2 days.

·         Replacement will be made based on the existing stock. If stock is not available, your money will be refunded

·         Original receipts will be included with your product.

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