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We have the right to cancel any order you make for any
product if you fail our validation or security checks. If payment has been
taken you will receive a full refund and an e-mail confirmation confirming such
refund to the e-mail address you provide in your registration form.
You have the right to cancel any order you make for any product purchased
through the online store and you will receive a full refund. If for any reason
you are not satisfied with your purchase, return it to us within 30 (thirty)
days of receipt in an unworn/unused condition for a full refund or exchange.
When returning products to us for refund or exchange, you must pay for the
appropriate postage costs. If a full refund is applicable or the exchange has
been caused by an error on our part then we will refund the postage you have
paid on receipt of the returned product.
If you wish to exchange or return any product then please send the product back
with completed returns form through the post to the Contact Address as
published in the Contact page, accessible from the menu of every page.
Please wrap products securely, fix the returns label safely to the parcel and
attach appropriate postage. Please remember to include your completed returns
form and give the reason for return and any new requirements. Should you have
any queries regarding a return then please refer to our help section,
accessible from the foot of every page We want you to feel confident about
shopping through the online store. If you have a problem, or are unhappy with
your purchase, then we will put the matter right, please contact us using the
links in our Contact page, accessible from the menu of every page.
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